General Terms and Conditions of Use
Last updated: July 2026
The German version is the legally binding one; translations are provided for convenience.
1. Scope & provider
These terms apply to the use of the “chatFlow” software (the “app”), its associated cloud services and the website. The provider is International Talents LLC, 30 N Gould St Ste N, Sheridan, WY 82801, USA, email: support@chatflow.fast (“we”).
2. Description of services
chatFlow is a desktop application (macOS and Windows) for voice and productivity: dictation with automatic formatting, translation, AI-assisted writing, emojis, dictionaries, text snippets, timers and flashcards. Local models run offline and are included in the subscription; cloud-based features are billed through a credit system. The specific scope of features follows from the product description in force at the time.
chatFlow runs on macOS 14.0 and later (Apple Silicon and Intel). An internet connection is required for your account, billing and all cloud features; local models work offline. A Windows version is in development and not yet available.
3. Account, registration & age limit
An account is required for paid and cloud-based features. You are responsible for keeping your credentials confidential. chatFlow is intended exclusively for persons aged 18 and over; by registering you confirm that you are of legal age.
4. Subscriptions & term
chatFlow is offered as a subscription in the tiers Solo, Pro and Agency (billed monthly). The subscription renews automatically for a further month unless cancelled before it ends. You may cancel at any time with effect from the end of the current billing period; paid features cease thereafter.
5. Credits
Cloud features consume credits. Every subscription includes a monthly credit allowance; additional credit packages (“top-ups”) can be purchased. Credits are purely a usage balance (“closed loop”): they do not constitute e-money, are not redeemable for cash and are not transferable. Monthly credits included in a subscription expire at the end of the period and do not carry over; purchased top-up credits remain as long as the account is active.
6. Prices & payment
The prices displayed at the time of ordering apply, including statutory taxes. Payment processing is handled by our payment partner Stripe, acting as “merchant of record” and remitting VAT. We remain the seller and your contracting party. Stripe’s terms may additionally apply to the payment process. Invoices are provided electronically.
Access to the paid features is enabled immediately after payment is received. You start a purchased voice training yourself; processing usually takes one to two hours.
7. Your obligations & permitted use
You undertake to use chatFlow only within the bounds of applicable law. In particular, when using voice-related AI features you confirm that you hold all necessary rights to the recordings used, or have the consent of the person concerned. Prohibited uses include unlawful content, infringement of third-party rights, identity misuse, circumvention of technical restrictions, and any use that violates our payment partner’s acceptable use policies.
8. Rights to content
The content you create (e.g. transcripts, texts, audio) belongs to you. We claim no ownership rights in it and use it only to deliver the features you request. Rights to the app and its components remain with us or our licensors.
9. Availability & warranty
We strive for high availability but do not owe uninterrupted accessibility. Maintenance, third-party outages or force majeure may temporarily restrict use. Local offline features remain unaffected.
To the extent permitted by law, the app is provided “as is” and “as available”; no particular fitness for a specific purpose, uninterrupted or error-free operation, or specific results from AI-assisted features are guaranteed. Your mandatory statutory warranty and consumer rights remain unaffected.
Digital products are covered by the statutory rights in respect of defects under sections 327 et seq. of the German Civil Code. If the digital product is defective, you may request supplementary performance and, subject to the statutory requirements, reduce the price or terminate the contract.
10. Liability
We are liable without limitation for intent and gross negligence, and for injury to life, body or health. In cases of simple negligence we are liable only for breach of material contractual obligations, limited to the damage typically foreseeable for such contracts. Liability is otherwise excluded. Mandatory statutory provisions remain unaffected.
11. Termination & suspension
Either party may end the usage relationship in accordance with the chosen subscription. In the event of serious breaches of these terms we may suspend or terminate the account.
12. Withdrawal & refunds
Our withdrawal and refund policy applies in addition.
13. Changes to these terms
We may adjust these terms where there is good cause to do so (e.g. a change in the legal situation or in the scope of features). We will give timely notice of material changes; the version published on this page applies in each case.
14. Final provisions
Should any provision be invalid, the remainder of the contract remains effective. German law applies, excluding the UN Convention on Contracts for the International Sale of Goods, unless mandatory consumer protection provisions preclude this. Contact: support@chatflow.fast
15. Consumer dispute resolution
We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.
